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Meet the Staff: Oscar Hernandez, Customer Service and Reservations Agent

Did you know that Oscar, one of our Customer Service and Reservations Agent speaks four languages? He also loves soccer. Scroll down to read a little bit more about him.

Oscar Hernández, Customer Service and Reservations Agent

Hello everyone! My name is Oscar Hernandez and I’m a Customer Service and Reservations Agent for German, English, Spanish and Portuguese members of the Occidental Vacation Club. I’ve been in the company for over a year and I’m really loving everything about it! It’s great to be able to speak to different members every day and answer all the questions and concerns that they may have. I also enjoy helping them plan the perfect vacation.

In my free time I love to watch and play soccer, it’s really hard to find someone with whom I can play with here in DR because everybody likes Baseball but, oh well :)
On the weekends I like to travel home town, Puerto Plata, which is located on the North Coast of Dominican Republic.

I.m looking looking forward to meet you and help you make all the arrangements for your next vacation.

4 Comments Post a comment
  1. Becky Sloan #

    Oscar, it is great seeing where you work. However, as much as you have helped me, I think you need a bigger work space! Hope you had a great Christmas!

    December 26, 2013

    HOLA, Oscar! Cuando yo tenía 19 años y estava en la universidad, a mi me gustava jugar FUTEBOL DE SALÃO, como decimos en Brasil. Yo era la capitã del equipo y hacia muchos gols. Ahora solo veo juego de futbol cuando tiene la copa del mundo. Y, claro…Brasil tendrá su HEXA….

    December 27, 2013
  3. Ray #

    Hello Oscar, I would like to visit DR in January and maybe you can assist me in finding an all inclusive resort in Puerta Plata. I am a fan of soccer, and hopefully in your spare time, we can visit some soccer games. I am from Trinidad.
    Please reply to my email, so we can communicate


    November 11, 2014
  4. dennis mchugh #

    Hi Oscar,
    My name is Dennis McHugh. You have helped us before and you did a great job. We are looking to go to Punta Cana in January, the way it looks now we’re going to have 12 of us that will be attending. We would like your help with this one too.
    If you could contact me, my number is 518 857-8547. You can contact me at any time.

    Thank You.

    July 6, 2015

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