If you've been to Grand Xcaret, booked an excursion or made dinner reservations, then there's no way you don't recognize this face! Meet Eva Amaral, Guest Service at Grand Xcaret!
Hello, my name is Eva Amaral and I'm Guest Service for Occidental Grand Xcaret. I've been working at Occidental Vacation Club for two years, and I'm very happy working here; there is a great work environment and a lot of growth opportunities. As Guest Service I get to work directly with our members, giving them the personalized assistance they deserve. I really enjoy the interaction with our members, and learning about different cultures.
I'm from Puerto Vallarta, Jalisco, but have been living in Playa del Carmen for almost 6 years. I like dancing salsa, go jogging at the beach and visiting the archeological sites of Tulum and Chichen Itza.
Come and visit us here at Grand Xcaret! I promise you will have and unforgettable vacation experience!
For excellence in hospitality and service, and for consistently receiving the outstanding ratings from our guests, five Occidental Hotels & Resorts properties were honored with the Certificate of Excellence 2012 by TripAdvisor.
Occidental Grand Xcaret, Grand Cozumel, Grand Nuevo Vallarta, Grand Aruba and Occidental El Embajador are the five Occidental Hotels & Resorts properties that this year became part of the exclusive group of hotels and resorts to be awarded with the Certificate of Excellence.
It is our goal to constantly provide our members and guests with outstanding service and superior accommodations. This award gives us another reason to keep innovating and offering higher quality service.
Thank you for, once again, giving us the opportunity to serve you and provide memorable vacations.