If you've been to Grand Xcaret, booked an excursion or made dinner reservations, then there's no way you don't recognize this face! Meet Eva Amaral, Guest Service at Grand Xcaret!

- Eva Amaral, Guest Service at Occidental Grand Xcaret
Hello, my name is Eva Amaral and I'm Guest Service for Occidental Grand Xcaret. I've been working at Occidental Vacation Club for two years, and I'm very happy working here; there is a great work environment and a lot of growth opportunities. As Guest Service I get to work directly with our members, giving them the personalized assistance they deserve. I really enjoy the interaction with our members, and learning about different cultures.
I'm from Puerto Vallarta, Jalisco, but have been living in Playa del Carmen for almost 6 years. I like dancing salsa, go jogging at the beach and visiting the archeological sites of Tulum and Chichen Itza.
Come and visit us here at Grand Xcaret! I promise you will have and unforgettable vacation experience!
You've never seen Mexico like this before! Xcaret Park (adjacent to the Occidental Grand Xcaret), is Mexico's best kept secret. As if all the excitement at the Grand Xcaret wasn't enough Xcaret Park, an eco-archeological paradise is at a walking distance.
Situated on twelve acres in the Mayan Riviera, Xcaret combines and preserves the natural beauty of the area, and its archeological wonders.

Nowhere else can you canoe under cascading waterfalls and across a bamboo forest, to watch a representation of Mayans carrying out their daily activities, and on the same day, swim and dive with dolphins! Vacation club member Dave R. raved about it, "An adventure of a lifetime!"
The concierge at our First Club is just waiting to set you up with tickets and special packages for this unbelievable Park.
Here's just some of Xcaret's other unique, interactive experiences:
*The largest Butterfly Pavilion the World
*One of a kind Coral Reef Aquarium
*Snorkeling through ancient caves and diving in underwater gardens
*Wild Bird Breeding Aviary
*Sea Turtle Conservation Program
*Jaguars in their native habit
*Stroll along the bottom of the sea with Seatrek
*Horseback ride in a tropical jungle and along isolated beaches
You will never run out of activities to try! There's something for every member of the family at Xcaret Park. It certainly was for Isa244 of Blainville, Qc., who told Trip Advisor.com:
"Loved it!" "Wonderful place for adults and kids! So many things to do and see (rivers, swimming, shows, animals, fish...) Everything is well organized. This park is easily accessible without having to go with a tour, taxis are safe, the entrance process is just like going to any amusement park."
Many of our members have had the opportunity to experience Xcaret Park. Here's what they have said on our Facebook Page about their visit:
"Swimming with the dolphins was a childhood dream that I had, glad that sometimes dreams come true because I did just that last December there ; )" - Cecile Smith
"I was there 7 years ago and the underground river was amazing". - Emma Agosto
"The underground river was terrifying and exhilarating all at the same time! would definately do it again
" - Aj Moz
"The evening musical at the park is a must see!! An awesome job by all involved." - Viki Dieters
***Reserve your vacation package with us now! Contact the First Club concierge at Grand Xcaret for tickets, tours, and discounts. Don't wait on this one!
Keep scrolling to see more photos of what awaits you in Xcaret!
For excellence in hospitality and service, and for consistently receiving the outstanding ratings from our guests, five Occidental Hotels & Resorts properties were honored with the Certificate of Excellence 2012 by TripAdvisor.

Occidental Grand Xcaret, Grand Cozumel, Grand Nuevo Vallarta, Grand Aruba and Occidental El Embajador are the five Occidental Hotels & Resorts properties that this year became part of the exclusive group of hotels and resorts to be awarded with the Certificate of Excellence.
It is our goal to constantly provide our members and guests with outstanding service and superior accommodations. This award gives us another reason to keep innovating and offering higher quality service.
Thank you for, once again, giving us the opportunity to serve you and provide memorable vacations.
Ah…the Caribbean vacation. There’s nothing like the warm, inviting breeze, the sea and the feeling of sand beneath your feet. Your Occidental Vacation Club accommodations only enhance the experience.
Spacious, modern, comfortable and luxurious are just a few adjectives we can use to describe the kind of accommodations our members and guests enjoy every time they stay at one of our properties. Suitable for every travel style, most or our units are provided with a full size furnished balcony or terrace where you can soak in the tropical air, relax with a good book, or take in the spectacular view of your resort and surroundings.
Our spacious accommodations come complete with exceptional amenities and furnishings that give you all the comforts of home: a hot cup of coffee to greet the morning, an afternoon snack or a night cap… all without leaving your room.
Whether indoors or outdoors, your vacation is always carefree and relaxing. Come. Enjoy yourself.
Occidental Grand Nuevo Vallarta

Occidental Grand Cozumel

Occidental Grand Xcaret

Occidental Grand Punta Cana

Occidental Grand Aruba

Occidental Grand Papagayo

Allegro Varadero

What’s a vacation without fine dining? At Occidental Vacation Club we are proud to offer delicious gourmet restaurants and a variety of cuisines to satisfy even the most discerning palate. Whether you are a true “foodie” or simply want something different while away from home, you’ll find it at all of our properties.
What do our members enjoy while on vacation? Take a look
- Lionfish Ceviche - Allegro Cozumel
- Shrimp Cocktail - Grand Xcaret
- Lobster with butter and roasted garlic - Grand Papagayo